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News & Updates

September 30, 2016

Care Flight Expands Service to include Ground Ambulance Transports in Plumas County Communities

In a joint announcement from Care Flight and Plumas District Hospital (PDH), ground ambulance services in the Quincy area began operations under Care Flight Ground Operations effective July 1.

Care Flight, already an air emergency treatment and transportation provider in the area, enhanced operations to include ground ambulance services providing cohesive medical emergency services to members of the community. Plumas District Hospital will retain ownership of all ambulances including Plumas 1, the newest ambulance donated in large part by the community. Plumas District Hospital has also retained exclusive ownership and operating rights of the ambulance district CSA 11.

The enhanced ambulance service will include Plumas 1 as the primary response vehicle, and two additional ground ambulances providing around-the-clock response and transportation to the hospital. Expanded ground operations also include a Quick Response Vehicle which provides emergency medical care. These ground services are in addition to the existing critical care helicopter transportation services offered by Care Flight in Plumas County.

“We are pleased to offer air and ground emergency services under one umbrella, allowing us to elevate the level of care in the communities of Plumas County,” said Dean Dow, president and CEO, REMSA, Care Flight’s parent company. “Not only will those in need receive the best in emergency care services, but our employees will also find easy access to ongoing clinical training, allowing us to operate economically and efficiently.”

Under the new Care Flight Ground Operations agreement with Plumas District Hospital, enhancements to ground ambulance service in the area included an updated 9-1-1 phone operating system where medical calls are transferred directly to REMSA’s accredited dispatch communications center. All callers are provided pre-arrival instructions through the emergency medical dispatch system. In addition, new hires to the Care Flight ambulance crews included one full-time supervisor, one additional Emergency Medical Technician, one full-time Paramedic and one per-diem Paramedic.

“Together, Care Flight and Plumas District Hospital will be able to offer comprehensive emergency medical services to the community”, said Jeffrey Kepple, MD, CEO, Plumas District Hospital. “The addition of ambulances, increased staff and the availability of the Quick Response Vehicle mean a higher level of care delivered faster.”

The partnership between Care Flight and Plumas District Hospital will continue for five years with a five-year renewal option.